Property ID:  DB92

Address:  AV Xaman-Ha Lote Hotelebro No 2 Playa Del Carmen Quintana Roo 77710 Mexico

Phone: TBD

TripAdvisor Rating

Mandatory All-Inclusive Resort

Prices Start At

$229.99 / 7 nights
1 Unit Available
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Travel Dates
Unit Details
Standard Member Price
Premium Member Price
Travel Dates
Oct 23-Oct 30, 2021
(7 nights)
Unit Details
Hotel (sleeps 4)
No Kitchen
Standard Member Price
$379.00* ($55*/night)
Premium Member Price
$369.00* ($53*/night)
Explore the Area:

Resort Information

Resort Amenities

ATM/banking (Onsite)

Bar/lounge (Onsite)

Billiards or pool table (Yes)

Business center (No)

Car Rental (Onsite)

Concierge desk/services (Yes)

Conference facilities (Onsite)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Gift shops or newsstand (No)

Grocery Shopping Service (No)

Jacuzzi/Hot tub (Onsite)

Languages spoken onsite  (French, English, Spanish, German)

Laundry facilities (Onsite)

Medical facility (Onsite)

Movie Rental  (No)

Multilingual staff (Yes)

Nightclub (Nearby)

Onsite - Swimming pool - children's  (Yes)

Onsite - Swimming pool - outdoor  (Yes)

Onsite - Swimming pool - total number of pools  (4)

Onsite - Wave pool (No)

Poolside bar (Yes)

RCI Onsite  (No)

Safe-deposit box  (In-Room)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Steam Room (Yes)

Swimming pool (Onsite)

Television in lobby (No)

Restaurants and Dining

Proximity: Onsite

Snack Bar: Yes


(Swimming) beach (Onsite)

Amusement Parks (Nearby)

Archery (Onsite)

Beach (Onsite)

Beach facilities (Onsite)

Bicycling (Onsite)

Boating (Onsite)

Child care (Onsite)

Children Activities (Onsite)

Cinema/Movie Theater (Nearby)

Cultural Sites (Nearby)

Entertainment / Nightlife (Onsite)

Equipment Rentals (Onsite)

Fishing (Onsite)


Golf - driving range ()

Historical Areas (Nearby)

Natural Sites (Nearby)

Ping Pong (Onsite)

Playground (Onsite)

Racquetball ()

Scuba Diving (Onsite)

Shopping (Nearby)

Snorkeling (Onsite)

Squash ()

Tennis (Onsite)

Theme Park (Nearby)

Volleyball (Onsite)

Water park (Onsite)

Windsurfing (Onsite)

Airport Location

Cancun - CUN

Quetzal is close to other areas of exploration; Cozumel, Tulum and Puerto Morelos. It is 45 minutes from the Cancun International Airport. A shuttle service to/from airport is recommended.From Cancun International Airport, drive southeast. 2 miles. Take the ramp and merge onto Federal Route 307/México307 and continue to Mexico 307 for 25 miles. Make a 360 degree turn in 500 yards. Turn right on the Camino A La Pileta De Playa Del Carmen - 400 yards. Arrive at the IBEROSTAR Quetzal Hotel.

Check-In Information

Check In: 15:00

Check Out: 11:00

Weeks Check In Days: Saturday, Friday, Sunday

Express Check In / Check Out Available: Yes

For special transportation fees and shuttle reservations, please contact the resort prior to travel.

Front Desk Information

Front Desk Available: Yes

Front Desk Available 24 Hours

All Inclusive Information

Mandatory All-Inclusive Resort

Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.

Mandatory 7 Day All Inclusive Program. Fees are per person, per night in double occupancy. 7 Night Minimum Stay required. Children 3-16 years old pay 50% off the Adult fees. A Single Occupancy (1 Adult traveling) Supplement of +50% or +75% per night applies depending on travel dates. Third Adult in the same unit pays 20% off or 30% off the regular Adult fees depending on travel dates. *Different fees apply during the same week confirmed & will be charged daily according to each stay. *Gala Dinner for December 24th & 31st of US$66 per Adult & US$33 per Child. Lobster as well as special wine will be available to guests for an additional fee. The dressing code is formal or semi-formal. There is live music, countdown, and a beach party until 1 AM with fireworks. After 1 AM you can enjoy the disco. *EARLY BIRD BOOKINGS: EBB Fees vary and apply depending on the reservations booking dates. **All Inclusive Fees MUST be prepaid at least 15 days prior to the arrival date or the resort will NOT honor the reservation. To prepay, you must please contact from USA & Canada 844-743-8601 or direct 55-4125-5565. If you need to cancel a reservation, please call the numbers above within 8 days of the arrival date. Cancelling less than 8 days in advance will result in the all-inclusive fees paid to be FORFEITED/ NON-REFUNDABLE.

Date Range Fee
Aug 16, 2021 - Oct 31, 2021 123.20 US Dollars (per Adult, per Day in a Hotel)
Aug 16, 2021 - Oct 31, 2021 61.60 US Dollars (per Child, per Day in a Hotel)
Aug 16, 2021 - Oct 31, 2021 137.50 US Dollars (per Adult, per Day in a Studio)
Aug 16, 2021 - Oct 31, 2021 68.75 US Dollars (per Child, per Day in a Studio)

See Current News for more information on Resort Fees.

Current News

Mandatory Fees

Mandatory Environment Tax is 20.00 local currency. Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night.

Mandatory Usage Fee is 10.00 U.S. dollars. Only Credit Cards accepted. Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.

Policy Restrictions

No trailers

No boat parking

Limited parking onsite

Minimum age check-in is 18.

Multi Floor With No Elevator Access: No

The units will accommodate a maximum of 4 adults.

No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Resort non-smoking policy.

No smoking in units: could result in forfeiture of the unit and/or other penalties.

Please check with resort for smoking policy.


Other Information

Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.

During March-April, 2018 and 2019, No Triple or Quadruple occupancies (Extra persons) in the unit will be allowed.

To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation

In preparation for your upcoming vacation please check for any testing requirements, travel restrictions, or local mandates related to Covid-19 to and from your confirmed destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.

Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.

The All Inclusive Fees MUST be prepaid at least 15 days prior to the arrival date or the Iberostar resort will NOT honor the reservation. Please notify all future inbounds for the 16 Iberostar resorts listed below.

RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).

Covid-19 Tests may be available on site. Please contact resort for details plus terms and conditions. RCI and its related entities shall not have any liability related to individual resorts' on-site COVID-19 testing (or absence of on-site COVID-19 testing)

During March-April, 2018 and 2019, the minimum age requirement for check-in is 18 years of age. One parent or chaperone at least 25 years of age will be required per room for check-in. In the event that any guests engage in inappropriate behavior, the Hotel Management reserves the right to expel the guest without reimbursement or refund of the remaining nights.

Use of this website constitutes acceptance of the Armed Forces Vacation Club Terms & Conditions and Privacy Notice.
*Taxes are additional. All prices are in U.S. dollars. Regular R&R (formerly Space Available) price is $389 USD per week when booked through the call center, and $379 USD per week when booked online. Free membership is based on eligibility. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. For additional terms and conditions, click here or call your Armed Forces Vacation Club® guide at 1-800-724-9988. Promotional discounts may not apply to all properties. Offer may not be combined with any other promotion, discount or coupon. Other restrictions may apply. Offer void where prohibited by law.
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